Aadhaar Helpline Number Mysteriously Appears In Android Phones, Google Takes Responsibility!

2 min

So this happened yesterday. Bunch of Android users complained of Aadhaar helpline’s toll-free number mysteriously appearing in their phone book. They said they did not recall saving UIDAI’s number. The matter spread like a wildfire on social media, hundreds of people shared this. Media companies asked UIDAI as well as telecom companies.

While telecom companies had no clue, UIDAI released their official statement through series of tweets.






UIDAI did not only deny of having anything to do with it, they also said, the toll free number in question is not even valid Aadhar helpline number.

Later in the evening, Google released a statement taking responsibility for the issue and apologized. 

Here is what they said in their official statement.

Our internal review has revealed that in 2014, the then UIDAI helpline number and the 112 distress helpline number were inadvertently coded into the SetUp wizard of the Android release given to OEMs for use in India and has remained there since. We will work towards fixing this in an upcoming release of SetUp wizard which will be made available to OEMs over the next few weeks.

While Aadhaar helpline appearing in contacts was not that big issue; but netizens were worried suspecting a security breach.

Google has apologized to its users for the bug and has also said that it is not the matter of any breach.

We are sorry for any concern that this might have caused, and would like to assure everyone that this is not a situation of an unauthorised access of their Android devices. Users can manually delete the number from their devices.

You can check and delete the number from your contacts if you want. And as Google said, there’s nothing to worry about.

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Nishit Jariwala
Foodie, photographer, traveler, cinemaholic, storyteller and dreamer are just a few words to describe Nishit. He is captain at BuddyBits.


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